Privacy Policy

1. Introduction

Champion Shipping Logistics LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.championshippinglogistics.com and use our auto transport brokerage services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

• Submit a quote request (name, email, phone number, address/ZIP codes, vehicle information)
• Contact us via our contact form, phone, or email
• Subscribe to our communications
• Provide consent to receive SMS messages

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on pages
• Referring website URLs
• Device type and operating system
• Cookie identifiers and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our auto transport brokerage services
• Process and respond to your quote requests
• Communicate with you via phone, email, and SMS (with your consent)
• Match you with appropriate auto transport carriers
• Send service updates, confirmations, and transactional messages
• Send marketing communications (with your consent, and you can opt out at any time)
• Analyze website usage to improve user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. SMS Communications

When you provide your phone number and consent to SMS communications, we may send you:

• Quote confirmations and updates
• Shipment status notifications
• Promotional offers (with your explicit consent)

You can opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP. Message and data rates may apply. Message frequency varies. See our SMS Terms for complete details.

We do not share your phone number or SMS consent data with third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing cookies: Used for targeted advertising (Meta Pixel, Google Ads)

You can control cookies through your browser settings. See our Cookie Policy for detailed information.

6. Analytics and Marketing Tools

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information about how you use our website, which we use to improve our services. You can opt out using the Google Analytics Opt-out Browser Add-on.

Meta Pixel

We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising, understand actions taken on our website, and deliver targeted ads. You can manage your Facebook ad preferences in your Facebook settings.

7. How We Share Your Information

We may share your information with:

• Auto transport carriers: To fulfill your shipping request (name, contact info, vehicle details, pickup/delivery locations)
• Service providers: Third-party companies that help us operate our business (email service providers, CRM systems, etc.) under strict confidentiality agreements
• Analytics providers: Google Analytics and similar services receive anonymized usage data
• Legal authorities: When required by law, court order, or government regulation

We do not sell your personal information to third parties. We do not share your information with third parties for their own marketing purposes without your explicit consent.

8. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain customer records for 3–7 years. You may request deletion of your data at any time, subject to legal requirements.

10. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information ("right to be forgotten")
• Portability: Request transfer of your data to another service
• Opt-out: Opt out of marketing communications and SMS at any time
• Non-discrimination: We will not discriminate against you for exercising your privacy rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at info@championshippinglogistics.com.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: